Cancellation Policy
Courses, Workshops & Privates (in person/online)
25% retainer fee
no refund 2 calendar dates prior to starting date
non-transferable
Online Coaching & Live Online Private Plus
You may cancel your subscription at any time through the secure Stripe customer portal (link provided in your confirmation email).
Your subscription will remain active until the end of your current billing cycle. No partial refunds are issued for unused time.
If you wish to rejoin after cancellation, you are welcome to subscribe again at the current rate.
Coach cancellation
In the unlikely event that a session must be cancelled (e.g., due to illness or emergency), participants will be offered one of the following:
A rescheduled session at a mutually suitable time,
A credit of equal or higher value applicable to future classes,
Or a proportional refund for the cancelled session.
Cancellations will communicated as early as possible.